Although we highly value the continuous flow of feedback from our many customer satisfaction surveys, we also appreciate the many lovely letters we receive directly from customers who take the trouble to write in.
This is particularly gratifying as we know our staff take a lot of time and make a lot of effort to ensure that they understand each customer’s needs and only then help them to select the product is precisely right for them and their particular circumstances.
Our office recently received just such a letter from Mr and Mrs Lavery of Lancashire who got in touch to tell us how delighted they are with their new 5 wheel Quingo Vitess and its range of unique features. In their words ‘No other scooter can compare’.
Quingo Vitess |
We very much appreciate the time Mr & Mrs Lavery have taken to write and for their glowing feedback on all our staff, from the team organising the free assessment and demonstrations to the delivery team who provide our set up service and offer training and advice.
Their kind words below:
“From: Mr & Mrs Lavery
We have recently purchased a Quingo Vitess and are delighted with it, no other scooter can compare with it. However the purpose of this email is to highlight the total professionalism of your company. From our first contact with the young lady who organised our demonstration to final delivery the whole process was flawless.
Your salesman Bill Lawton was a consummate professional. He was pleasant, knowledgeable and considerate. He was not pushy or forceful but very capable, and as he showed on the test run very fit! He was a pleasure to do business with.
Paul Shepherd who delivered the scooter continued the same quality of service we had come to expect. Nothing was a trouble to him and his teaching style was excellent.
Congratulations to them all.
Yours Ken and Linda”
If you’d like to find out why Quingo is so different from traditional scooters, call for your FREE brochure or if you prefer, arrange a FREE, no obligation assessment & test drive today on FREEPHONE 0800 731 3376.
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