Mem hits the jackpot with his Quingo Classic

We’re always striving to make your Quingo mobility experience as straightforward, friendly and professional as possible. 

When for example, a customer takes delivery of their Quingo, a member of our team is on hand to make sure it’s set up exactly how they need it. We contact each and every customer once they’ve had a chance to experience their scooter, to make sure they are happy with every aspect and to see how they enjoyed dealing with our staff. We also consistently review this data and the results speak for themselves! 

While we hear every day how pleased customers are with their Quingos and with our service, occasionally we get a reminder that the scooters themselves are not the real story: it’s the power they have to transform people’s lives. 

Mem was delighted to take his first outing in his Quingo Classic, which he received after being awarded one of the first lottery grants through Quingo dealer Mobility Scooters in Dunedin. He tells us he’s thrilled with the scooter, and even on his very first outing, he met friends he hasn’t seen in years. 

He says it’s already changed his life. Thank you for sharing your story, Mem, and best wishes from everyone at Quingo.  

"A great asset to your company"

Last week we received a lovely letter from Mrs J Eaton of Birmingham who recently got in touch with Quingo customer services. We wanted to take a few minutes to thank all our staff for continuing to provide the best possible service when dealing with all queries and to Mrs Eaton for her wonderful feedback: it was too good to keep to ourselves! 

Thank you once again to all of our customers who continue to take the time to send us feedback. We are committed to providing great service time after time and it’s great to know that the continued efforts of everyone at Quingo make for more happy customers. 

All the leaves are brown

With autumn well and truly here, we wanted to take a few moments to share our top three autumn tips on scooter care to make sure your Quingo stays in optimum condition this season.

Top tip 1: 

Keep your Quingo warm and dry. Cover your Quingo or keep it inside when not in use to make sure the batteries stay charged and range remains at its best. 

Top tip 2: 

Be prepared for the blustery weather. Keep a jacket or scooter mac in your basket when out and about to make sure the change in seasons doesn’t catch you off guard. And our favourite… 

Top tip 3: 

Try to avoid driving over fallen leaves when you can. There can be objects and thorns hiding in there that could puncture your tyres! 

From covers to basket liners, we have a number of accessories available to help keep your scooter in tip-top condition this autumn. If there is anything we can do to help, feel free to give us a call.