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Quingo News: All the latest about the Quingo range of 5 wheel mobility scooters.

20 March 2014

Forever Active, Quingo UK distributor - “So Happy I Chose a Quingo”

It never fails to put a smile on our face hearing from those of you who had had such a positive experience meeting with our team and getting on the road with your new Quingo. ,

We appreciate you taking the time out of your busy schedules to put pen to paper and let us know your thoughts on our service and products. 

Our aim when guiding your through the process of choosing a mobility scooter is to help take away any worries or uncertainties when considering which model to purchase. This is why Quingo and Age UK are working together to make this choice easier and safer. 

The Quingo range are the next generation of 5 wheel scooters featuring vastly enhanced stability, agility and comfort. We offer outstanding service and support every step of the way from initial assessment to aftercare- we are always on hand if you need us. All in all, we want to make the process of safely reconnecting to your community, family and friends as smooth and comfortable as possible. 

We would like to sincerely thank Mrs Gowan for her lovely letter detailing how pleased she is with her Quingo purchase and the staff members she dealt with: our Mr Andrew Catling and Mr Graham Lambert. Mrs Gowan highlighted how her scooter will make “such a difference” to her life and having it makes her feel confident while driving. She also told us that she was “Glad I choose a Quingo, which is the best.” 

Quingo Customer Feedback

"I chose Quingo which is the best"!

Quingo Customer Service Letter

If you’ve been thinking about getting in touch to tell us about any of your Quingo experiences, or want to give us your feedback - get in touch! 

We’d love to hear from you and will always endeavour to reply, as Mrs Julie Garrett from our Customer Services team has in this case. 

To talk to our dedicated team in person and find out more about the advantages of the Quingo range and for your free brochure, you can call us on FREEPHONE 0800 023 2577 and we’ll be more than happy to chat.

Speak to you soon!  

12 March 2014

Features of Your Quingo

When choosing a mobility scooter, we know that one of the most important considerations for our customers is ensuring they can travel to their most frequent destinations safely, comfortably and hassle-free. Quingo 5-wheel scooters and their patented Quintell technology make this possible.  

Mrs Johnson told us that the best feature on her Quingo was its smoothness while climbing kerbs, something her previous traditional scooter could not do. Every Quingo scooter features Kerbmaster™, the world’s first powered anti-grounding and anti-tipping device. Kerbmaster™ drastically reduces the chance of your Quingo tipping when mounting higher kerbs where traditional scooters may become beached, leaving the driver in a dangerous situation.  

In addition to added stability, Quintell technology also allows for easier manoeuvring in tight spaces such as shops; a feature much appreciated by Mrs Barwise who commented on the “excellent steering” of her Quingo. Many traditional three or four wheeled scooters are harder to steer around tight corners due to their wide turning radius: Quingo’s five wheels make turning in tight spaces easy allowing you access to places which may cause difficulty for traditional 3 and 4 wheel scooters.  

Thank you to everyone who has let us know what the most important feature of their Quingo is. Do you think there is a feature missing from the list above which you find most essential? Please do let us know your thoughts in the comments section below.  

Stability and agility are just two of the many features that make Quingo scooters unique. To find out more about the advantages, call our friendly team today on FREEPHONE 0800 023 2577.  

06 March 2014

Forever Active, Quingo UK distributor - The People Who Matter Most: Our Customers

In our last blog post, we shared some lovely comments received from our customers after meeting with our Quingo sales team for a scooter demonstration. 

Our customers are the best benchmark for assessing the quality of our product and service. 

We take customer feedback extremely seriously and are proud of the consistently high marks and comments we receive. 

Here are some recent survey results and comments considering Quingo pre-sales assessments and demonstrations, our customers' opinions on the quality of Quingo 5 wheel scooters compared to their traditional 3 and 4 wheel alternatives and how our customers rate Quingo aftercare…we’re delighted with the high marks! 

  • In a survey of 10,000 people, our Quingo assessment scored an average of 9 out of 10 between 2007 and 2013. 
  • In a survey of 5,000 people, 91% of those asked stated Quingo was better or much better than their previous scooter. 
  • In a survey of 4,800 people, the average rating of Quingo aftercare was 9 out of 10 between 2007 and 2013. 

More information on the surveys and some recent feedback from Quingo Air, Vitess, Classic, Plus and Toura drivers are included in the graphic below: 

Quingo Customer Satisfaction

To arrange your FREE Quingo Blue Diamond Driver Check and demonstration, find out more about any scooter in our range or request your FREE brochure, give our friendly team a call on FREEPHONE 0800 731 3376.