Forever Active, Quingo UK distributor - Britain really has got talent!

Not content with covering the 84 miles from coast to coast and conquering Hadriens Wall, completing 150 mile pilgrimage from Winchester to Canterbury Cathedral, then smashing a Guinness World Record for covering the greatest distance in 24 hours, the RedWheelies have achieved yet another first with their trusty Quingo 5 wheel companions. 

This Summer the Red Wheelies Mobility Scooter Formation Display Team and their Quingo Vitess’s took to the stage at London’s Hammersmith Apollo to take part in one of the UK’s most popular TV shows, Britain’s Got Talent. 

With the judging panel consisting of Simon Cowell, Amanda Holden, Alicia Dixon and David Walliams looking on the ladies displayed a mix of precision maneuvers, slick dance moves and precision driving skills, all on their mobility scooters. 

And Britain certainly does have Talent when it comes to this diverse group of ladies who all live with Multiple Sclerosis, yet still manage find the time and the energy to raise positive awareness of the condition as well as raise much needed funds for their local MS charity.

Performing to Shania Twain’s 1997 hit ‘Man, I feel like a Woman’, the performance received rapturous applause from the live audience and was put through to next round by 3 of the 4 judges, including the all important Simon Cowell.

Jackie Weeden explains how the team felt performing in front of the cameras. “We had to perform in a much smaller space than we are used to, which meant we had to adapt the choreography to suite the Apollo's dimensions, it was pretty nerve racking as we had very little time to practice. However, everything went really well and everyone performed fantastically well, I am so pleased everything worked out. Making television means a lot of waiting around, which is difficult for most people but for those of us living with MS, plus all sorts of logistical challenges it was all very exhausting but worth it in the end when we found out that we were through.” 

Mark Nicholls, Managing Director of Forever Active, the UK’s exclusive distributor added “This is yet another unique challenge that the Red Wheelies have set for themselves and our range of scooters. Space is very limited on the Britain’s Got Talent stage so the Quingo Vitess’s agility and 5 wheel stability were vital for this performance. However at the end of the day, it’s their skill and determination that has made this happen and we are very proud to be associated with them and their work.” 

You can find out more and support the Red Wheelies at www.redwheelies.co.uk

To see a glimpse of the Red Wheelies in rehearsal click here: http://ow.ly/yqxLo

Find out more about the Quingo Range click here: www.quingoscooters.com

Find out more about the Quingo Flyte the all new portable self-lifting mobility scooter click here: www.quingoflyte.co.uk

Forever Active, Quingo UK distributor - “Excellent at his Job”

At Quingo, there’s no mail we like receiving more than mail from our valued customers. We appreciate hearing about your experiences throughout the process of testing the scooters, from purchasing the model that’s right for you, right the way through our after-sales care. So as you can imagine, we were delighted to receive a letter from from Mrs Marie Hallsey-Lindan who completed a client assessment after a demonstration of two of our Quingo models. 

Quingo feedback scores.

Graham Lambert from our knowledgeable team took Mrs Hallsey-Lindan through her test drive. She wrote that “no detail was left out” with Graham’s clear instructions, meaning that Marie quickly learnt which model was right for her. The test was completed thoroughly, putting her at ease and allowing her to learn about each models’ distinct features. Describing Graham as “excellent at his job”, she was able to test drive the two models easily and with expert guidance. 

Marie test-drove both the Quingo Sport and Quingo Vitess from the range. The Quingo Vitess, the next generation deluxe model of our range, is the perfect solution for varied terrain to ensure a powerful and stable drive. If you are looking for the ideal car replacement then the Quingo Sport is the perfect fit for you with its exceptional power on hills and extended range. 

Many thanks to Mrs Hallsey-Lindan for going beyond her client assessment form and telling us more about her customer service experience. Would you like to get in touch? To let us know your thoughts about our range, customer service or otherwise, don’t hesitate to write to us or call to chat. 

To discover everything you need to know about the full line-up in our extensive range, call our friendly team today on FREEPHONE 0800 023 2577 to receive your free brochure and DVD.  

Quingo Customer Feedback

Forever Active, Quingo UK distributor - “Impressed with all that I have experienced”

Whether it’s on our range of 5 wheel scooters, or on the service offered by our friendly team - Quingo love hearing feedback from you! We continue to encourage you to get in touch to let us know your thoughts and experiences with our staff, our demonstrations and of course driving your Quingo itself.

Mr W. L. Waller got in touch to tell us about his experience when meeting our team, and the advantages he has benefited from since he purchased his scooter. During Mr Waller’s home visits, he described the service received from Quingo team members Graham and Martin as “superb, polite, extremely helpful and efficient”. He similarly found customer services team in our office a “delight to talk with.” We are always pleased to hear about the positive experiences our customers have and how their particular Quingo has made important changes to their life. 

Quingo Feedback from Mr W. L.Waller

The deluxe model in the range - the Quingo Plus - as chosen by Mr Waller, is the perfect mobility solution for getting you out and about, with all the 5 wheel benefits of our Quingo Classic and more… 

Additional features include a greater range - up to 30 miles - to make sure that you can depend on your Quingo for essential journeys. The Quingo Plus is fully road and pavement legal with the extra performance to match- the 400 Watt, 4 pole motor with 110 Amp controller means even more power. Fitted as standard is an adjustable tiller mounted rear-view mirror and ComfortPlus seat. With multiple seat adjustments, a head rest and seat belt, the Quingo Plus ensures that you are always comfortable. 

Our thanks go out to Mr Waller for writing his kind letter and passing on his much valued feedback. If you’d like to tell us about your experience, do not hesitate to write to us or call to chat. 

The Quingo Plus is just one in our extensive range. To discover the Quingo difference call our friendly team today on FREEPHONE 0800 023 2577 to receive your brochure and DVD. 

Quingo Plus

Forever Active, Quingo UK distributor - “So Happy I Chose a Quingo”

It never fails to put a smile on our face hearing from those of you who had had such a positive experience meeting with our team and getting on the road with your new Quingo. ,

We appreciate you taking the time out of your busy schedules to put pen to paper and let us know your thoughts on our service and products. 

Our aim when guiding your through the process of choosing a mobility scooter is to help take away any worries or uncertainties when considering which model to purchase. This is why Quingo and Age UK are working together to make this choice easier and safer. 

The Quingo range are the next generation of 5 wheel scooters featuring vastly enhanced stability, agility and comfort. We offer outstanding service and support every step of the way from initial assessment to aftercare- we are always on hand if you need us. All in all, we want to make the process of safely reconnecting to your community, family and friends as smooth and comfortable as possible. 

We would like to sincerely thank Mrs Gowan for her lovely letter detailing how pleased she is with her Quingo purchase and the staff members she dealt with: our Mr Andrew Catling and Mr Graham Lambert. Mrs Gowan highlighted how her scooter will make “such a difference” to her life and having it makes her feel confident while driving. She also told us that she was “Glad I choose a Quingo, which is the best.” 

Quingo Customer Feedback

"I chose Quingo which is the best"!

Quingo Customer Service Letter

If you’ve been thinking about getting in touch to tell us about any of your Quingo experiences, or want to give us your feedback - get in touch! 

We’d love to hear from you and will always endeavour to reply, as Mrs Julie Garrett from our Customer Services team has in this case. 

To talk to our dedicated team in person and find out more about the advantages of the Quingo range and for your free brochure, you can call us on FREEPHONE 0800 023 2577 and we’ll be more than happy to chat.

Speak to you soon!  

Features of Your Quingo

When choosing a mobility scooter, we know that one of the most important considerations for our customers is ensuring they can travel to their most frequent destinations safely, comfortably and hassle-free. Quingo 5-wheel scooters and their patented Quintell technology make this possible.  

Mrs Johnson told us that the best feature on her Quingo was its smoothness while climbing kerbs, something her previous traditional scooter could not do. Every Quingo scooter features Kerbmaster™, the world’s first powered anti-grounding and anti-tipping device. Kerbmaster™ drastically reduces the chance of your Quingo tipping when mounting higher kerbs where traditional scooters may become beached, leaving the driver in a dangerous situation.  

In addition to added stability, Quintell technology also allows for easier manoeuvring in tight spaces such as shops; a feature much appreciated by Mrs Barwise who commented on the “excellent steering” of her Quingo. Many traditional three or four wheeled scooters are harder to steer around tight corners due to their wide turning radius: Quingo’s five wheels make turning in tight spaces easy allowing you access to places which may cause difficulty for traditional 3 and 4 wheel scooters.  

Thank you to everyone who has let us know what the most important feature of their Quingo is. Do you think there is a feature missing from the list above which you find most essential? Please do let us know your thoughts in the comments section below.  

Stability and agility are just two of the many features that make Quingo scooters unique. To find out more about the advantages, call our friendly team today on FREEPHONE 0800 023 2577.  

Forever Active, Quingo UK distributor - The People Who Matter Most: Our Customers

In our last blog post, we shared some lovely comments received from our customers after meeting with our Quingo sales team for a scooter demonstration. 

Our customers are the best benchmark for assessing the quality of our product and service. 

We take customer feedback extremely seriously and are proud of the consistently high marks and comments we receive. 

Here are some recent survey results and comments considering Quingo pre-sales assessments and demonstrations, our customers' opinions on the quality of Quingo 5 wheel scooters compared to their traditional 3 and 4 wheel alternatives and how our customers rate Quingo aftercare…we’re delighted with the high marks! 

• In a survey of 10,000 people, our Quingo assessment scored an average of 9 out of 10 between 2007 and 2013. 
• In a survey of 5,000 people, 91% of those asked stated Quingo was better or much better than their previous scooter. 
• In a survey of 4,800 people, the average rating of Quingo aftercare was 9 out of 10 between 2007 and 2013. 

More information on the surveys and some recent feedback from Quingo Air, Vitess, Classic, Plus and Toura drivers are included in the graphic below: 

Quingo Customer Satisfaction

To arrange your FREE Quingo Blue Diamond Driver Check and demonstration, find out more about any scooter in our range or request your FREE brochure, give our friendly team a call on FREEPHONE 0800 731 3376.  

Forever Active, Quingo UK distributor - "Always Helpful" - Recent Feedback on our Friendly Quingo Demonstration Team

Our friendly staff at Quingo endeavour to make you feel at ease throughout your mobility scooter selection journey; from demonstration and assessment, all the way through purchase and aftersales. We know that buying a scooter is a considered decision which shouldn’t be rushed, which is why we make sure that our customers aren’t put under pressure at any point of the process. 

We would like to thank all our customers who have provided recent feedback after meeting with our sales team this week for a demonstration of our scooters. We appreciate hearing feedback from both those who have purchased a Quingo, and others who did not purchase as well. Here are some of the comments received this week from customers who went on to purchase a Quingo scooter. 

Mr John Russell from Norfolk commented on receiving a “first class” service. 

Ms A Thomson from Poole stated that her experience has been positive on each and every occasion. 

Prof Graham Falconer from Oxford commented on our swift and efficient service in solving his request.  

Mr Frederick Robert Myhill from Northumberland wrote to us to express that the sales process was problem-free and the team were helpful in sorting everything out.

Mrs Mcguire from Lancashire, who did not purchase a Quingo after her free demonstration, commented to say that the advisors were extremely helpful nonetheless. 

Our team carry out a thorough assessment during demonstration and provide expert tuition on the model’s different features to ensure that you have the chance to enquire about anything you may be unsure of.  

If you do feel unsatisfied with your experience, we strive to work together to resolve this quickly and professionally. In the rare instances that we do hear that there have been problems with your scooters, we aim to collect your vehicle as swiftly as possible and issue a full refund. We stay in contact during every step to check that our customers are satisfied and solve any difficulties. So keep your feedback coming, and thank you for taking the time to let us know what we can do to keep improving our service.  

Full information on this fantastic offer is included in the graphic below. If you would like to request a demonstration or or receive your full colour Quingo brochure, call us FREE on 0800 731 3376. We look forward to hearing from you!