Forever Active, Quingo UK distributor - "Service is second-to-none"

Nothing makes us feel more festive here at Quingo than receiving great feedback from our customers. Whether it’s on our range of 5 wheel scooters and the unique features that make driving a Quingo this winter as safe, comfortable, stable and enjoyable as possible - or on the attentive service offered by our friendly team before, during and after purchase - we always appreciate hearing from you. 

Quingo customer feedback.

Brian and Isabel from Motherwell took the time to let us know how delighted they were with the service they received during their Quingo purchase and personally thanked Suzanne Griffin of our dedicated team. 

Quingo's "service is second-to-none".

Choosing a mobility scooter can be a daunting prospect and Quingo and Age UK are working together to make the decision easier and safer.

We provide outstanding service to support you and your family every step of the way: from choosing the right model appropriate for you and your environment, to getting the best out of all the unique features that make Quingo 5 wheel scooters stand out from their three and four wheel counterparts. With the help and assistance of Quingo, you can safely reconnect to your community and keep in touch with family and friends. 

If you’d like to find out more about our range of Quingo scooters, take the tour, view the guide and compare full specifications of all our 5 wheel scooters over on our website. 

Many thanks to Brian & Isabel for getting in touch and to all of our valued Quingo customers: it has been a pleasure to meet you this year! We would like to wish you all a very merry Christmas and best wishes for the year ahead. 

If you would like more information about the Quingo range, please click here to request your free brochure or call one of our friendly team today on FREEPHONE 0800 731 3376.  

Spotlight on Quingo Plus – Customers have their say!

Quingo Plus with Quintell Technology

The 5 wheel Quingo range are unlike any other and with their unique and patented Quintell technology offer vastly enhanced stability, agility and comfort when compared to comparable sized traditional 3 and 4 wheel scooters. The Quingo Plus, one of the 8mph midsized scooters within the range, is as popular as ever, as this recent round of customer satisfaction feedback shows: 

"Everywhere I go people are impressed, I highly recommend your product and your customer care. In all my dealings with reps, delivery and office based staff I was made to feel important. I cannot fault vehicle, it is beyond my expectations, Thanks to you all." 
David Western, Nottinghamshire 

"I feel safe on my Quingo and such fun. My Quingo has revolutionised my life, I could not have experienced this glorious summer without it. It has brought back my youth and sense of adventure. Such joy, words cant express."
Annie Corbett, Aberystwyth 

"No trouble driving on uneven surfaces, ideal for navigating shop aisles, smooth ride, very comfortable seat, more confident now when crossing roads. Very satisfied, worth the money." 
Mrs Starmer, Manchester 

"Much more stable and it gives me so much more confidence. The Sales man seemed just like a friend, he didn’t push at all. I could see it was what I needed." 
Mrs Jean Corrie, Norfolk 

"I am very pleased with my Quingo as it has given me back my confidence." 
Miss Bell, Merseyside 

If you’d like more information about the Quingo Plus or any other of the Quingo range, please click here or simply call one of our friendly staff today on FREEPHONE 0800 731 3376.  

Forever Active, Quingo UK distributor - Ten out of Ten! – Quingo Customers Rate Their Demonstrations

Choosing a mobility scooter is an important and very personal decision, the choice can be overwhelming. How can you make sure you’re getting the right one for your specific needs? Would you be better with a compact, lightweight scooter, a long range deluxe model or any of the other models in between? There are many questions but that is why we are here to help. 

Quingo recognises that the key to making the right decision is to try them for yourself. It’s also the best way to appreciate all the unique features that make Quingo so different from standard three or four wheel scooters. Part of that demonstration process is a free Blue Diamond Driver Test that ensures you are both safe and able to use a scooter. In addition, we ensure you have all the information clearly presented and allow plenty of time for you to consider the options in a pressure-free environment. 

Providing you pass the Blue Diamond Safety Assessment, our team of friendly advisers will then guide you through a test drive on your roads and pavements and evaluate charging and storage options. They will also demonstrate all the scooter’s unique features and make sure you are able to operate it in safety and enjoy optimum comfort. 

Thousands of people have taken these assessments over the years and in more than 5000 completed surveys, these demonstrations have consistently averaged nine out of a possible ten. The feedback has been extremely positive… 

Mrs Williamson of South Yorkshire said:  

Mrs Kirman of Nottinghamshire appreciated having the demonstration in the places she visits regularly:

Mr Edghill of West Yorkshire commented on how the advisor who visited him had all the information he needed to make an informed decision: 

If you’d like to request a demonstration or look at our free brochure, give our friendly team a call on FREEPHONE 0800 731 3376. 

Sandy Thomas, a Quingo Vitess and a fond farewell in Emmerdale!

Many of the everyday benefits and opportunities of Quingo ownership are demonstrated regularly by Emmerdale character Sandy Thomas (played by Freddie Jones) and his 5 wheel Quingo Vitess. 

In one of the more sombre episodes from Wednesday 30th October, Sandy and his trusty Quingo took part in his dear friend Alan’s funeral procession. He was centre stage, joining a long procession of motorbikes making their way slowly down towards the church In an unusual yet touching moment from the popular TV soap. 

Staying connected to your friends, family and community is what Quingo is all about. With their advanced 5 wheel stability, improved agility and supreme comfort, the Quingo Range offers something for everyone from car transportable to long range powerful deluxe models. Stay safe and retain your independence in comfort. 



Sandy Thomas is a fictional character on the ITV soap opera Emmerdale played by Freddie Jones. For more information about Emmerdale visit www.itv.com/emmerdale. 

To arrange your own FREE, no obligation demonstration test drive, hear more about the Quingo range or receive a FREE brochure, give our friendly team a call on FREEPHONE 0800 731 3376.  

Quingo Classic to the rescue!

Redbourn Care Group has served their local community in the village of Redbourn, Hertfordshire, with a range of useful services since 1980. One of the services they provide is a scooter loan scheme for local residents of the village, but due to the high demand of the service they recently found themselves a scooter short.

After placing an article in the local newsletter the 'Redbourn Common Round' asking for scooter donations, a couple of our staff members brought it to our attention. This week we are happy to report that Rob Downes presented Barry Welch and Bernie Penny of Redbourn Care Group with a 4 mph Quingo Classic to help support their scooter loan service. The Quingo Classic is the first 5 wheel mobility scooter that the group has been able to offer its residents and we wish all of its users well and hope it will provide them with many years of good service. 

Redbourn Care Group is a Registered Charity number 297955 and can be contacted by calling 01582 794550. Their offices are open 9.30am - 12 noon Monday to Friday and you can visit them at: Care Office, Redbourn Village Hall, High Street, Redbourn, Herts. 

If you are interested in the Quingo Classic or any other of the Quingo range of scooters then just call our friendly team for more information on FREEPHONE 0800 731 3376.

Quingo helps support Redbourn Care Group with a 5-wheel Quingo Classic 

Forever Active, Quingo UK distributor - “Pleasant, knowledgeable and considerate!”

Although we highly value the continuous flow of feedback from our many customer satisfaction surveys, we also appreciate the many lovely letters we receive directly from customers who take the trouble to write in. 

This is particularly gratifying as we know our staff take a lot of time and make a lot of effort to ensure that they understand each customer’s needs and only then help them to select the product is precisely right for them and their particular circumstances.

Our office recently received just such a letter from Mr and Mrs Lavery of Lancashire who got in touch to tell us how delighted they are with their new 5 wheel Quingo Vitess and its range of unique features. In their words ‘No other scooter can compare’.

Quingo Vitess

We very much appreciate the time Mr & Mrs Lavery have taken to write and for their glowing feedback on all our staff, from the team organising the free assessment and demonstrations to the delivery team who provide our set up service and offer training and advice.

Their kind words below:

“From: Mr & Mrs Lavery

We have recently purchased a Quingo Vitess and are delighted with it, no other scooter can compare with it. However the purpose of this email is to highlight the total professionalism of your company. From our first contact with the young lady who organised our demonstration to final delivery the whole process was flawless.

Your salesman Bill Lawton was a consummate professional. He was pleasant, knowledgeable and considerate. He was not pushy or forceful but very capable, and as he showed on the test run very fit! He was a pleasure to do business with.

Paul Shepherd who delivered the scooter continued the same quality of service we had come to expect. Nothing was a trouble to him and his teaching style was excellent.

Congratulations to them all.

Yours Ken and Linda”

If you’d like to find out why Quingo is so different from traditional scooters, call for your FREE brochure or if you prefer, arrange a FREE, no obligation assessment & test drive today on FREEPHONE 0800 731 3376.

Forever Active, Quingo UK distributor - “Comfortable, competent and a joy to ride.”

Lt. Colonel Paterson takes delivery of his compact, transportable Quingo Air

We received an incredibly touching letter from Lt Colonel Howard C. Paterson of Peebleshire this week, who wrote to us after taking delivery of his brand new Quingo Air. 

Lt. Colonel Paterson, who suffers from chronic sciatica, an agonising spinal condition, noted how impressed he was with the Quingo Air’s ability to tackle the demanding surfaces and gradients of his garden and the nearby village that similar mobility scooters have been unable to handle comfortably. 

Lt. Colonel Paterson also stated how compact and transportable he found his new Quingo Air, having searched for a mobility scooter he could conveniently transport in the boot of his car and easily assemble on arrival at his destination. 

Furthermore, Lt. Colonel Paterson, having had demonstrations of similar mobility scooters many times before expressed his view that the Quingo Air “is by far the best I have ever tried” and that he would “without hesitation, recommend it to anyone who requires a small but robust scooter which is comfortable, competent and a joy to ride.” 

Thank you to Lt. Colonel Paterson for taking the time to write to us with such wonderful feedback. You can read more from Lt. Colonel Paterson’s kind letter in the image below, and if you would like to arrange your own FREE, no obligation demonstration test drive, hear more about the Quingo range or receive a FREE brochure, give our friendly team a call on FREEPHONE 0800 731 3376.  

Lt. Colonel Paterson offers his feedback on the Quingo demonstration and the Quingo Air

Forever Active, Quingo UK distributor - 10,000 and counting! Thank you for your feedback!

This month the Quingo Team will receive their 10,000th Customer Satisfaction Survey Response and so at this landmark figure, we would like to thank everyone who has taken the time to participate. 

• From these results, we are very pleased to report that when asked to rate their home assessment & demonstration, the average score from 9650 participants was 9 out of a possible 10. (1 being poor , 10 being excellent) 

Your feedback is valuable to us and helps us improve the service we offer before, during and after sales. 

The survey results go a long way to consistently demonstrate how the Quingo team is helping and what matters to our customers. 

As Mark Nicholls, managing director explains; 

“Buying a mobility scooter is a considered purchase and it is important that we listen and understand what each person wants. Along the process, our team needs to demonstrate and train customers so they feel safe and confident using their scooter. The responses are really motivating and make our job worthwhile. So thank you to everyone that has taken part and here is a snap shot of the feedback we have received”: 

• Those that did purchase a Quingo mobility vehicle and had previously owned a traditional 3 or 4 wheel mobility scooter, rated the Quingo as follows: 
• 84% stated that Quingo was much more stable than their previous scooter
• 83% stated that Quingo was much more manoeuvrable than their previous scooter
• 93% of customers stated that their Quingo was better or much better than their previous mobility. 

As well as the statistical results these surveys produce it is also great to receive your comments, a sample of which we enclose here:

From those who had an assessment but did not purchase: 

“What can I add to ‘Excellent’?” - Mr. Blennerhassett 

“Really kind and excellent trial - Thank you!” - Mrs. Susan Plant 

“Could not have been more helpful - knowledgeable and caring!” - Mrs. Allistone 

Recent comments about Quingo: 

“If you want the best, it’s got to be a Quingo, the Rolls Royce of Mobility Vehicles.” - Mrs. D Stracey

“My husband loves his Quingo; it has made a huge difference to him being independent.” - Mrs. Bridges

“I have been extremely satisfied with the buying process. From the un-pressurised sales adviser to purchasing the scooter, to the helpful delivery man. Nobody made me feel rushed at all. I would recommend the Quingo to anyone.” - Mrs. Tandy 

Recent comments from Engineer visits: 

“You have lovely staff.” - Quingo Plus - Mr. Kilbey 

“I appreciate how much time your Engineers spent with me and how good they were.” - Quingo Vitess - Mrs. Gledhill 

“I knew your engineer was staying close by in a local hotel so I phoned him in the morning so he could demo something to hubby. He was actually in queue for the ferry at this stage but still returned to do this. I must apologise for doing this but he was fantastic.” - Quingo Sport - Mrs. Summers 

Once again, many thanks to all who completed our surveys. If you require any further support from Customer Services please call 01582 430900. 

 If you or someone you know would like to know more about the Quingo range of 5 wheel scooters please call one of our friendly staff today on 0800 731 3376.  

Forever Active, Quingo UK distributor - “A Credit to Your Firm”

Mr J.D. Duckmanton of Nottinghamshire wrote to us after taking delivery of his Quingo Air. His home demonstration was with one of our friendly representatives, Mr A. Hussain. 

During the free assessment and test drive, Mr Hussain initially ascertained that Mr Duckmanton was both safe and suitable to use a Quingo. He then explained the benefits and abilities of the Quingo Air, and demonstrated to Mr Duckmanton how to safely operate the scooter. Mr Duckmanton noted how thorough Mr Hussain was in his demonstration and thanked him for the pleasant way in which he dealt with the appointment, stating he did not put any pressure on selling. 

Similarly, Mr Duckmanton offered his thanks to another of the Quingo team, Mr Paul Shepherd, who “went to great lengths” to ensure Mr Duckmanton knew how to operate his new Quingo scooter correctly, ensuring the safest and most comfortable driving position. 

The Quingo team "went to great lengths" to ensure Mr Duckmanton knew how to operate his Quingo Air.

We pride ourselves in continuing to provide the highest level of service at every opportunity from assessment, advise and training, through to servicing and aftercare. If you’d like to arrange a FREE, no obligation test drive, hear more about the Quingo range or receive a FREE brochure, please don’t hesitate to call our friendly team on FREEPHONE 0800 731 3376.  

Forever Active, Quingo UK distributor - “He was Absolutely Professional”: Another Happy Quingo Customer

The Quingo team are always delighted to hear about your experiences with us, and appreciate those who take the time to get in touch and let us know how our service and range of mobility scooters are received. 

We are very pleased to share with you some lovely words from Mrs Verna Humphrey, a customer who recently purchased a Quingo. Her kind letter talks about her recent experience when she met with Mr Neil Grabham, a member of our friendly team, who helped her with her decision in buying a scooter. Not only was Verna complimentary of Neil’s professionalism and extensive knowledge about the range, but she also expressed that she was listened to closely. We continue to build upon a great existing service and listening to your thoughts is a key step in achieving this. 

"He listened closely, while remaining entirely cordial."

We would like to pass on our sincere thanks to Verna for her thoughtful words and for taking the time to write to us. We very much enjoyed meeting you! 

Our team are happy to help and share their knowledge about the Quingo range. To request your free brochure, discover more about Quingo’s other features or arrange your free, no obligation test drive, please call our team on FREEPHONE 0800 731 3376.  

Can your scooter handle up to 4 inch kerbs at angles?

Here we bring you another short movie from our Quingo ‘Feature Highlight’ series. This time, we focus on the dynamic stability features and superior kerb handling abilities of the 5 wheel Quingo range, as tested by the Medicines and Healthcare Products Regulatory Agency. 

Most mobility scooters handle kerbs relatively well when approaching them head on, but only Quingo scooters are also designed to cope with kerbs at angles of up to 45 degrees. This unique feature allows any Quingo user to safely ascend and descend kerbs in situations where there is not enough room to approach at 90 degrees, a surprisingly common situation on many of Britain’s pavements. 

Additionally Kerbmaster™- the world’s first and only anti-grounding and anti-tipping device- auto-activates on higher kerbs to safely enable your Quingo to descend to road level, a situation where traditional scooters can become lodged on their own anti-tip wheels. With Quingo Kerbmaster™ there is no delay in descending even higher kerbs, a delay which with a traditional scooter could leave the driver beached and exposed in a dangerous position.

These are just a couple of the unique stability features of the Quingo range. Please review our short movie. To request your free brochure and discover more about Quingos other features or arrange your free, no obligation test drive, please call out friendly team on FREEPHONE 0800 731 3376.  

Forever Active, Quingo UK distributor - Mavis Gets New Wheels!

Until 2 years ago, 99-year-old Mavis was a car driver travelling around Gloucestershire, but after hanging up her keys she has taken the plunge and switched to a mobility scooter!

Mavis hasn’t looked back since she took the decision to give up her car and purchase a Quingo. Driving her scooter has ensured that she can keep her independence and mobility, allowing her to be able to visit friends and family easily, without the need for a car. 

Mavis passed her safety assessment with flying colours and is now steadily building her confidence and looking forward to putting the 30-mile range of her scooter to good use. 

The ‘Blue Diamond Driver Check’ is part of the new joint National Scooter Safety Campaign which provides a safety and capability assessment and is free with every test drive of any of the Quingo range. This is part of the new working relationship between Quingo and Age UK to promote safer, more comfortable and confident scooter driving. 

For more information on any of the Quingo 5 Wheel Scooter range, please give us a call on Freephone 0800 731 3376 and our friendly team will be more than happy to help.  

Mavis passes the 'Blue Diamond Driver Check'!

Forever Active, Quingo UK distributor - "It's a pleasure doing business with you."

"A pleasure doing business with you"

The Quingo team are always delighted to hear from customers and are grateful to everyone taking the time to get in touch. Customer satisfaction is at the heart of everything we do and hearing that great service is being provided time after time makes for lovely reading. 

We recently received this touching thank you card from Mr Wakefield of Cambridgeshire who wanted to thank the Quingo team personally for their help after taking delivery of his Quingo Plus: 

"No hard sales talk"

It’s always lovely to hear such wonderful feedback from our customers and we’d like to thank Mr Wakefield for his kind words. It’s a testament to the continued efforts of all the Quingo staff to ensuring that we provide the best possible experiences for all of our customers. If you’d like to hear more about how Quingo can change your life, don’t hesitate to give our friendly team a call on FREEPHONE 0800 085 7555 or order your free brochure here.

And once again, thank you to Mr Wakefield for his lovely correspondence!

Stay connected to your community - Sandy Thomas does it on 5 wheels!

One of the many advantages of Quingo ownership is the social side. Everybody likes to stay in touch with friends and keep up with the latest goings in their town or village. 

Yes, you could make the most of Quingo's agility in smaller shops for those vital grocery trips! 
Yes, you could also make the most of the advanced 5 wheel stability and suspension for the lumps and bumps on the way to the post office! 
And yes, you could sit back in comfort and enjoy the scenery on those longer solo drives through parks and woodland. 

You 'could' do all sorts of things with Quingo and whenever you want, but sometimes you just want to be part of the conversation and in the thick of it. So whether you live in a large town or a small village like Emmerdale, Quingo safely keeps you in the loop and firmly connected to your your family, your friends and your community.

For your UK Quingo Brochure just click here.

Sandy Thomas is a fictional character on the ITV soap opera Emmerdale played by Freddie Jones. For more information about Emmerdale visit www.itv.com/emmerdale. 

Forever Active, Quingo UK distributor - Quingo helps out at ZSL London Zoo

ZSL London Zoo has recently taken ownership of four brand new 5 wheel Quingo Toura which are now available for rent to visitors of London’s famous attraction. The 5 wheel fleet will be a welcome addition to the Zoo and a great way for animal lovers with limited mobility to safely explore all that is on offer.

Supplied by Forever Active, the UK’s exclusive distributor of Quingo mobility scooters, the Quingo Toura was selected due to its long range capabilities and its ability to manoeuvre safely and easily on the Zoo’s pavements and pathways. The Zoo was looking for a scooter capable of being rented out twice in one day without having to be recharged in between rentals; the Quingo Toura was the ideal choice, offering up to 55 miles maximum range.

So far the Quingo Toura has been a great hit with visitors, enabling those with limited mobility to fully explore the Zoo’s many and varied attractions, such as the popular Sumatran tigers, Jae Jae and Melati, the Humboldt Penguins and many more of the Zoo’s 760 animal species. 

For more information on how the Quingo Toura could help you, call FREEPHONE 0800 085 7555 and for those who would like more information on London Zoo, visit their website: http://www.zsl.org/zsl-london-zoo/  

Quingo helps out at London Zoo

Quingo’s latest Emmerdale appearance!

Emmerdale character Sandy Thomas (played by Freddie Jones) continues to enjoy the finer things in life with the help of his 5 Wheel Quingo Vitess.

Acquired in October of last year, Sandy’s Quingo Vitess has provided him with a safe means of getting around the village and has helped him stay involved with the latest goings-on in the Yorskshire Dales.

Perfect for a character like Sandy, the Quingo Vitess is a long-range, 8mph model capable of navigating the rugged terrain of the Dales as well as being agile enough to turn in the small village stores and pathways. Since its arrival, Sandy’s Vitess has allowed him to safely and easily keep his independence, visit shops and friends, and stay involved with the rest of close-knit Emmerdale community.

To find out more about how Quingo can change your life, or for more info on the Quingo Vitess, please call our friendly team today on FREEPHONE 0800 731 3376.  

Is your traditional scooter this stable?

Here’s a new short movie in our ‘Feature Highlights’ series, this time focusing on the premium stability of the 5 wheel Quingo range and the Quintell Technology used to provide optimum safety in multiple real life situations.

Only Quingo offers the world patented 5 wheel stability system that ensures stability without compromising agility or comfort, areas where traditional 3 or 4 wheel scooters are forced to make trade offs.

Many 3 wheel scooters actually offer a better seating position and better turning circle than 4 wheelers but it is on corners and on inclines where physically all 3 wheel scooters struggle. Only Quingo performs in all of these key areas.

Unlike most scooters, the weight distribution on a Quingo has a forward bias. Users’ legs and feet are positioned low over the front wheels at the same time maintaining the best possible ergonomic driving position. Traditional 4 wheel scooters force legs and feet to be either pushed back behind the front wheels or worse positioned high above them compromising posture. This forward bias not only helps maintain stability on inclines, slopes and hills but also plays a key part in safely negotiating kerbs both up and down.

Another unique stability feature is Kerbmaster™, the world’s first powered anti-grounding and anti-tipping device. When descending higher kerbs, where traditional scooters can become beached on their own anti-tip wheels, Kerbmaster™ auto- activates and safely enables the Quingo to descend to road level without delay. A delay which, in certain situations, could leave a driver in a dangerous position, stranded in a road.

These are just some of the unique stability features of Quingo. To find out more, receive a free brochure or if you would like more information about other features, please call our friendly team today on FREEPHONE 0800 731 3376.