Quingo takes Flyte to Europe’s most northerly point!

Customer satisfaction is one of our top priorities here at Quingo, which is why we value our customers’ opinions and experiences of Quingo scooters so much. We believe in the quality of our scooters and we love to hear from customers who really put them through their paces! 

This month we received a letter from a customer who’d done just that, only this testimonial arrived from further off the beaten track than we’d normally expect - Europe’s most northerly point, North Cape in Norway! 

Creating great customer experiences 

We aren’t just passionate about creating great products; we strive to create great experiences. That’s why we ensure one of our trained mobility engineers takes each and every customer through a full and thorough demonstration of the product and its functionality. 

Mrs Anne Wood of Kent recently got in touch having been kind enough to complete our ‘Forever Active’ customer satisfaction survey. How did Mrs Wood find the initial demonstration of the Quingo Flyte from our mobility advisor? Below are just a few of Anne’s positive experiences. 

Putting the Quingo Flyte through its paces 

We were thrilled to receive an accompanying letter and photograph from Anne, telling us about her fantastic experience with her Quingo Flyte in Norway. What made her experience so special? The Quingo Flyte docking station made it incredibly easy for Anne to take her Flyte to a real European landmark, the North Cape - Europe’s most northerly point - and a landmark often described as incredibly blustery and not for the faint of heart!

Anne went on to describe that she’d never have been able to reach the North Cape “with a scooter you had to dismantle to load into the coach”, proving the Flyte’s superior versatility, even in harsh conditions! 

What makes the Quingo Flyte different? 

Anne’s praise serves as a great testament to the Quingo Flyte’s incredible stability, even when faced with adverse conditions and tough terrain. Unlike traditional 3 and 4 wheel scooters, Quingo 5 wheel system is specifically designed to provide a level of stability not found anywhere else in comparable competitors. Quingo’s hallmark tri-wheel steering makes it possible for users like Anne to navigate what would normally be difficult terrain easily with superior comfort, enhanced stability and unrivalled agility. 

In Anne’s case, the adaptability and unique docking station of the Quingo Flyte enabled her to experience a great European landmark less easily accessible by a traditional scooter. It’s always fantastic for us to receive stories like this from our valued customers, and we’d like to thank Anne for getting in touch and sharing her great story with us: we wish her all the best on her future adventures! 

If you would like to find out for yourself the difference a Quingo scooter can make, or ask about any of the 5 wheel mobility scooters in our range, please don’t hesitate to get in touch to request your FREE brochure, or give our customer service team a call on FREEPHONE 0800 023 2577.  

Quingo: July customer satisfaction survey results

91 Returned Surveys Please rate the assesment from the mobility advisor? 

Was the assessment informative?                                                 9.50 out of 10 
Were the products explained in detail?                                         9.56 out of 10 
Were you happy with the mobility advisor in general?                   9.56 out of 10 

Please rate your overall experience out of 10

Average for the 91 responses 9.23 out of 10

July customer satisfaction results for surveys carried out for clients who took delievery in April 2014

102 Returned Surveys Rate the mobility assessment (0 being poor, 10 being excellent).

Was the presentation informative?                                                9.06 out of 10 
Was the product explained in detail?                                            9.12 out of 10 
Were you happy with the mobility advisor in general?                   9.13 out of 10 

Rate the Delievery process (0 being poor, 10 being excellent). 

Was the product fully demonstrated to you?                                9.23 out of 10 
Did you have long enough test drive?                                          9.20 out of 10 
Were you happy with the delivery instructor in general?               9.28 out of 10  

Quingo at REHACARE 2014 in Dusseldorf, Germany

As we speak Quingo are launching new and upgraded models at REHACARE 2014 and offering new opportunities for distributors in Hall 3 Stand B40

Advanced Vehicle Concepts (AVC) designers & manufacturers of the World patented Quingo 5 wheel range of mobility scooters are pleased to announce the launch of several key products at REHACARE 2014. The AVC team are also looking to expand their global distributor network while Quingo Mobilität GmbH, Germany’s distributor are seeking to appoint regional partners to expand the reach across Germany.

The Quingo range of scooters, are all about enhanced safety and all enjoy new levels of stability, agility and comfort.

Launching at this years show is a new version of the outstanding breakthrough product, the Quingo Flyte. This completely new breed of portable mobility scooter offers big scooter performance yet loads and unloads in less than 60 seconds and without having to lift or dismantle heavy scooter parts. Now the Quingo Flyte is suitable for even more cars, with the introduction of the new SUV ready version. This and the hatchback version are available to try and can be found in Hall 3 on stand B40.

Also making their debut at the stand are the Quingo Vitess 2 and Quingo Toura 2. These flagship models in the range offer carrying capacities up to 220 Kg and offer ranges up to 88km. These scooters offer exceptional comfort along with Quingo’s signature stability and agility. In addition new research shows Quingo offer a tighter turning circle than any comparable length 4 wheeler. New features include upgraded, smoother steering, new EZ View display with milometer, new anti-glare dash cover, easy reach shopping basket, retractable seatbelts, upgraded armrests and reversing camera ready. In addition the Toura also has ‘Smooth Drive II rear suspension’ with hard or soft options. These again are available to try and can be found in Hall 3 on stand B40.

Finally the Quingo Air 2 is a sure-footed portable that dismantles for transportation the traditional way. It offers all the advantages of Quingo and this new version has a new all white look with styling improvements, an option to double the range, a new throttle lever action, a new high security ignition system, an illuminated fuel gauge and upgraded anti-slip footrests. The new Air 2 will also be available to drive and can also be found in Hall 3 on stand B40.

  

REHACARE 2014 it is open now until 18:00 hrs on Saturday. The latest news about this trade fair can be found on its web portal, REHACARE.com. For more information about any of the new 2015 Quingo range or if you are interested in becoming a distributor in your part of the world contact:

Mark Nicholls

Advanced Vehicle Concepts Ltd.

7 Stadium Way, LU4 0JF Luton, Bedfordshire

United Kingdom

Phone:+44-1582-430-889  Fax:+44-1582-430-898 

Email:mark@quingoscooters.com  Internet Address: http://www.quingo.co.com

Quingo Flyte: A breakthrough in portable mobility!

The portable scooter market is the largest sector in the mobility industry and here at Quingo, we have already set benchmarks in the areas of stability, agility and comfort with our popular range of advanced 5 wheel scooters.

Back in March, we were proud to announce the launch of our newest breakthrough in portable mobility: the revolutionary self-loading portable scooter system, the Quingo Flyte.

If you haven’t heard about it yet, this handy round up will get you right you up to speed! 

What’s the Quingo Flyte? 

The Quingo Flyte is the newest mobility scooter in the Quingo range and perfectly blends BIG scooter performance and portability without the need for dismantling or lifting heavy scooter parts. 

Officially launched in March and now available to purchase in the UK, the Quingo Flyte comprises of the scooter itself, an on-board remote control unit and a dedicated removable docking station. The system allows the Quingo Flyte to be remotely driven into a user’s car, docked securely during transit, and effortlessly driven out again at the final destination. 

So how does it work? 

The Quingo Flyte can load and unload itself into to most small hatchback or estate cars in less than 60 seconds. It can do this with no modifications to your car, it requires no tools, and there are no installation or removal costs when the time comes to sell your car. 

The dedicated docking station incorporates sliding lightweight ramps and comes with a simple 2 button remote: all you need to power the scooter in and out of most small hatchbacks or estate cars! 

Speed is automatically controlled and the built-in guide rails safely direct the Flyte down to ground level. No heavy lifting is required and the entire weight of the scooter is fully supported making it safe, easy and convenient to load and unload before travelling to, and when arriving, at your destination. 
  

Mr Glenville and his brand new Quingo Flyte

“My quality of life has vastly improved.” – What the Flyte can do for you… 

Mr R. Grenville of Essex, our very first Quingo Flyte customer, wrote to us express his delight with his new Quingo Flyte. 

In his kind letter, Mr Grenville outlines how the Flyte’s breakthrough self-loading system answered his needs by removing the need to lift his scooter into the boot of his car. 

Quingo Flyte Unique Docking Station

Two additional features which make the Quingo Flyte the ultimate BIG performance portable scooter, are large diameter wheels with pneumatic tyres and a large 250 Watt motor.

In his letter, our customer Mr Grenville advises how these features of his own Quingo Flyte are superior to his previous scooter, have vastly improved his quality of life, and enabled him to get back to his passion for bird watching. 

Quingo Flyte Customer Feedback

Thank you to Mr Grenville for taking the time to write to us and his wonderful comments on the brand new Quingo Flyte. 

If you would like more information on the brand new Quingo Flyte or any of the 5 wheel mobility scooters in our range, don’t hesitate to request your FREE colour brochure or give our friendly team a call on FREEPHONE 0800 023 2577.