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Quingo News: All the latest about the Quingo range of 5 wheel mobility scooters.


20 August 2014

Quingo: July customer satisfaction survey results



91 Returned Surveys Please rate the assesment from the mobility advisor? 

Was the assessment informative?                                                 9.50 out of 10 
Were the products explained in detail?                                         9.56 out of 10 
Were you happy with the mobility advisor in general?                   9.56 out of 10 

Please rate your overall experience out of 10

Average for the 91 responses 9.23 out of 10

July customer satisfaction results for surveys carried out for clients who took delievery in April 2014

102 Returned Surveys Rate the mobility assessment (0 being poor, 10 being excellent).

Was the presentation informative?                                                9.06 out of 10 
Was the product explained in detail?                                            9.12 out of 10 
Were you happy with the mobility advisor in general?                   9.13 out of 10 

Rate the Delievery process (0 being poor, 10 being excellent). 

Was the product fully demonstrated to you?                                9.23 out of 10 
Did you have long enough test drive?                                          9.20 out of 10 
Were you happy with the delivery instructor in general?               9.28 out of 10  

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