Quingo & AVC opening times for Xmas 2016

Quingo & AVC would like to wish all our valued scooter owners a Very Merry Christmas and a Prosperous New Year!

These are our opening hours for the holidays.

Day	Open	Closed
Friday 23rd December 16	9am	5.30pm
Saturday 24th December 16	Closed	Closed
Monday 26th December 16	Closed	Closed
Tuesday 27th December 16	Closed	Closed
Wednesday 28th December 16	9am	5.30pm
Thursday 29th December 16	9am	5.30pm
Friday 30th December 16	9am	5.30pm
Monday 2nd January 17	Closed	Closed
Tuesday 3rd January 17	9am	5.30pm

Quingo Pacific to tour South West WA, South Australia, Victoria and NSW

Our antipodean colleagues are about to undertake a road trip of epic proportions, good luck guys!

To all our followers, Quingo will be on tour during the month of January!
we will be leaving Perth on 12th and will be taking in regional south west WA, South Australia, Victoria and NSW over the following 3 week period.
If you live in these areas and would be interested in a free demo please feel free to contact us through Facebook message, on 1800 QUINGO (784 646) or send an enquiry at www.quingo.com.au
We look forward to meeting you!

Quingo UK exclusive distributor share some customer feedback

Forever Active take great pride in their exemplary customer service

Here are just some of their customer's latest comments:

Miss Wall - Quingo Classic - "You won't believe the difference it has made! It's absolutely brilliant. I am out on it every day and I just love it. I am so glad I bought it."
Mr Richards - Quingo Air Mk2 - "It's brilliant; simply brilliant! Whoever thought of it is a genius. It's easy to take out of the car, put together and bingo! Off I go. I am really chuffed with your company"
Mr Pearce - Quingo Toura - "It's marvellous and I love it! It's better than my old one and the seat is so comfortable"
Mr Thompson - Quingo Flyte - "I am getting on very well with my Flyte; it's really brilliant" Vehicle: Ssangyong Tivoli
Mr Hunt - Quingo Plus - "It's a lovely little machine isn't it? You know that I bought this one as a spare in case my Toura is ever off the road and it's great, although the Toura is still my favourite. Thank you for everything you do for me"
Mrs Greaves - Quingo Air Mk2 - "It's great and I love it! It's lovely to go out and feel comfortable on the scooter. I am very pleased with everything you have all done for me. I am very satisfied."
Mr Brown - Quingo Flyte - "I took my scooter out yesterday and explored parts of the Town I had not seen for quite some time. I am delighted with the scooter's ability to tackle rough ground" - Vehicle: Citroen Berlingo
Mr Hope - Quingo Air Mk2 - "My scooter is brilliant; absolutely marvellous thank you."
Mrs Naish - Quingo Flyte - "I am thrilled to bits with my Flyte. It is making such a change to my life and has given me back my independence. It's absolutely fabulous! I will recommend you to everyone." Vehicle: Nissan Nv 200
Mr Brooks - Quingo Air Mk2 - "It's a vast improvement on the scooter I had before. Your engineer was very good."

Discover the Quingo advantage for yourself and get a FREE All Weather Canopy worth up to £595 when you buy a New Quingo!
http://goo.gl/iMluiJ

Winter safety on your mobility scooter

With the start of winter in earnest UK distributor Forever Active has created a very handy set of tips for winter use of your Quingo Scooter.  Be safe and comfortable and enjoy this winter with the fantastic stability a Quingo offers!
Read the guide here

 

Quingo UK Distributor talks to a satisfied customer

Our UK distributor talks to a happy customer about the massive changes a Quingo can bring to life. It really is amazing the changes a scooter can enable!
You can read more HERE

Quingo's Dutch distributor's New Adverts

 Our dutch distributor's have recently created a new advert. Looks great guys!

UK Dealer Forever Active Offer Free Canopy with you new Quingo!

Beat the Winter chills with Forever Active's latest offer!
Enjoy safer independence this Winter with a new 5 wheel Quingo and we will give you an All-Weather Canopy worth £595 absolutely FREE†
Click the link below to find out more and take advantage of this super deal from our UK dealer Forever Active
http://goo.gl/iMluiJ


† Offer applies to new Classic, Plus, Vitess 2 and Toura 2 models only and delivery must take place on or before 30th Dec 2016. No other offers/discounts, part exchanges or contract hire can be used in conjunction with this offer.

Australasia Distributor Takes Delivery of New Van

The official Australasian distributor of the range Quingo mobility scooters got a new van this week. Looking good! You can book a demo by visiting their website here http://www.quingo.com.au

Gordon is in his Prime on his Quingo Flyte!

Gordon Prime holds the Legion D'honneur for his bravery in the D-Day landings where he drove an ammunition truck onto the beach and was a dispatch rider.

Gordon recently became a proud owner of a Quingo Flyte owner and visited a local airshow on it where he was photographed on his scooter next to a legendary Spitfire fighter, which he very kindly sent to Quingo. He tells us that it has returned his freedom and that he is once again able to get out and about again, and if anyone deserves to get their independence back it is one of our heroes!

In the years following the war Gordon worked in the motor industry and was involved various innovative developments and we are therefore very chuffed that he is so impressed with the engineering of the Flyte self loading portable mobility scooter, praise indeed!

Quingo Pacific have their website up and running!

The Quingo Pacific website is up and running. Well done guys looking good! You can visit them by clicking here http://www.quingo.com.au

Quingo UK distributor loans scooters for charity walk

Forever Active are loaning 2 Quingo Vitess  scooter for use in the Maggie's Culture Crawl

You can read more and find out how to get involved here.

Forever Active - Letter from happy customers

Forever active strives to give great customer service and often receive praise from customers it is always nice though when a customer goes the extra distance and sends a letter

Dear Sir

I am writing to thanks you for all your brilliant service on the purchase of our Quingo buggy.

I would like to say thank you to all your staff who were so kind and helpful to us. We wish you every success in the future.

Your Sincerely

Roy & Francis Wescombe
You can see the original letter here

Quingo's Full range available in Australia

The full range of Quingo five wheel mobility scooters is now in stock in Australia. You can read about it on the AVC blog

Official Australasian dealer opens facebook page

Arbien Traders have been working hsard on their digital presence, check out their new Facebook page for Quingo Pacific
https://www.facebook.com/quingopacific/

Arbien Traders pty Ltd deliver their first Quingo

We would like to offer our sincere congrarulations to the exclusive distributor of Quingo scooters for Australia & New Zealand on their first delivery of a Quingo Flyte to Mrs Fran Dalton of Binningup, West Australia.

Quingo passes safety standards for Australasia with ease

Quingo scooters have passed the Australian and New Zealand requirements which are: AS/NZS 3695.2:2013 Part 1. with flying colours!

Involving 19 different test sections from Dynamic Stability tests, Fatigue tests (including rolling roads and drop tests), Obstacle climbing tests to name but a few.

Standards Australia describe the key aims of the standard as:

“This standard is about advancing the safety and protection of wheelchair users,” said Dr Bronwyn Evans, Chief Executive Officer, Standards Australia.

“Some of the most important new safety aspects include a test for the capability of the wheelchair to climb a specified maximum safe slope and ability to negotiate various degrees of ground unevenness,” said Dr Evans.

Advanced Vehicle Concepts Ltd are delighted with this news and it will only assist our exclusive distributor for Australasia establish the Quingo range in this exciting market.

Quingo exlusive UK dealer get's more great feedback

Eric Broadbent : "It has given me freedom & mobility to local areas that were only available by bus before."

Elizabeth Jack : "It was good to be able to speak to an advisor that took pride in their products and their knowledge. This has changed my life to be able to go to the shops and not need to hold family back when I am out!"

Mrs Claire Bird : "I have always encountered courtesy & excellent service whenever I have rung up for help or advice."

Mrs Marie Bird MBE : "It has been a pleasure dealing with Quingo - everyone concerned has been ver helpful."

Mr Bailey : "Graham was very polite, informative & knowledgable. Nothing was to much trouble, he answered all our questions."

Mrs Cleal speaking about the Air 2 she ordered : "I know I shall love going out on it, especially because of the legroom."

Quingo at the Mobility Road show 2016

Forever Active the exclusive UK distributors of Quingo are all set up and ready for the premier mobility event of the year at Silverstone Race Track the 2016 Mobility Roadshow. They can be found in Hall 3 on stand 83, between 26th-28th May.

The full range is there for you to try so you can experience the Quingo five wheel advantage for yourself!

The Quingo 5-wheel advantage, heading down under!

Brett and Ron Norish of Arbien Traders with AVC's Chairman, Graham Nicholls

Advanced Vehicle Concepts are very excited to announce that their range of highly successful 5 wheel mobility scooters  are to become available in Australia and New Zealand with the appointment of a new exclusive distributor for the region. As of this week, Arbien Traders have exclusive distribution rights to sell the range in Australasia.

Ron and Brett Norish own Arbien Traders and are based out of Western Australia in the city of Perth. Brett Norish explains “We already have a successful health and safety equipment business operational in the region and so the tie up is great news for our customers. The Quingo range is a perfect addition to our growing portfolio of products.”

Australia and New Zealand have some of the most stringent regulations in the world for medical devices and so approval of the Quingo range by Australia's Therapeutic Goods Administration was part of the preliminary work which culminated in this weeks announcement.

AVC Chairman, Graham Nicholls and the UK Quingo Team met with Ron and Brett as part of their UK familiarisation and training programme at Quingo’s head office in Luton, Bedfordshire.

Mark Nicholls, AVC’s Director, commented “It’s really good news for customers, as well as our teams in the UK and Australia. We get many enquiries over here asking if our scooters are available in Australia, so we are thrilled to extend Quingo’s reach further and help to transform the lives of all our friends down under.  We are very much looking forward to working with the Australian team.”

You can find out more about Arbien Traders pty Ltd at www.quingo.com.au

Quingo UK distributor, A letter from a happy customer

Dear Sirs

When I became the age of 79 I gave up driving, living on a good bus route & service, but, on reaching the age of 80, my walking was becoming more difficult, hip joint right side, gout in right foot, plus the bus service was cut, to go out required a taxi or lift from a friend. But one day I came across a leaflet on scooters, one being the 5 wheel Quingo. I made further enquiries, your representative called and I had a trial run and low and behold I decided to purchase one. The best I have ever done, freedom is back & reliability second to none. Good one Quingo 5 wheel mobility. A genuine benefit.

Yours Truly

John W Barber

Great Feefoo feedback for Quingo's UK distributor

Mr Brett wrote on feefo about his Toura Scooter and his customer journey with Quingo.

I am very pleased with my Toura 2 overall. The service I expected and received was excellent, from first contact to today. The sales people were professional, truthful, and very knowledgeable of the product. The people backing the sales department, who take care of customers have been in touch checking how I feel about the Toura 2 after a few weeks of using on a daily basis. I am convinced that the staff in this company really do believe in customer care and the excellence of their products. I have a partial paralasys on my left side which causes me to find the steering a little heavier in some situations than I would like, as a result Quingo are sending out an engineer to see if he can improve this problem, which is peculiar to me, not a fault with the scooter! This is service which is outstanding, after all the problem is me not the company.

I have had my Toura 2 for a few weeks now and love it. The comfort, the engineering, the look, the speed, the range. All of these things have impressed me. I have done 25 miles on one return trip getting home with just over half of the battery strength left. that`s a lot better better than my Pride Executive has ever done! The comfort was achieved by various adjustments carried out with me sitting on the scooter during the delivery, which was on date and during the hours agreed. The high quality engineering became obvious during trial previous to purchase and even more so during daily use. The speed is maintained at maximum even going up on ramps to bridges over roads and railways, which an be quite steep. Going down these same ramps speed was automatically controlled at below 10 mph. The cost of my Toura 2 was roughly £1000 more than my last scooter`s RRP. This will easily be recovered by the extra length of it`s lifespan and peace of mind due to projected service quality of the company and its products. I am happy to recommend this company and it`s product to anyone looking for high quality equipment.

Customer satisfaction is key to Quingo's UK distributor

These are just a few of the kind comments Quingo's UK dealer have recently received both directly in response to their surveys and via the independent review site feefo.

Mr Barber says of his Quingo Classic - "I'm getting on very well with my scooter. It is wonderful and I am thrilled to bits! It has made a big difference to my life; for example last Saturday I was able to go to the countryside and then into Town and back. I was out fully two hours and it hardly used any charge!"

Mr Kirtley was out on his Quingo Classic - on behalf of her husband, Mrs Kirtley said "He's getting on well and really enjoying his freedom"

Mr Harris is enjoying his Quingo Toura Mk2 - "The scooter is very good. It gets me to where I want to go and back again"

Mr Stevens is enjoying his independence on his Quingo Classic - "The scooter is fine and I don't have to rely on other people to do my shopping now"

Feefo

A big thank you to Mrs. Thame for this glowing report on her Quingo Classic

Service rating : Altogether a very efficient service from my initial enquiry to delivery of the scooter. Sales team and salesman very polite and helpful. The test drive was invaluable. I would certainly recommend Quingo.

Product : A very good looking product. Good stability and a comfortable ride. The extra wheels in the front are a boon for uneven pavements, dropdown and standard kerbs keeping the vehicle stable and making the driver feel safe. Steering superb. Can turn in an extremely small circle. Very useful. Only driving in a village where pavements are narrow the Quingo’s 25″ width makes driving and parking easier.

Mr Hagger says about his Plus

Service rating : very helpful & polite.

Product : Quingo Plus very good comfy ride, I can guarantee it is the best buy I have ever done.

Mr Sutton writes about his Vitess

Service rating : Very well demonstrated and explained. Long test drive.
Would not hesitate to recommend this company, excellent service.

Product : Excellent range, very comfortable and manoeuvrability is superb.

Mrs Andrews clearly enjoys her Air 2

Service rating : The person who demonstrated the Quingo was very thorough , told me all I needed to know, to help me make my choice. It was delivered by two very nice people who’d made sure I was happy with everything

Product : Very easy to manoeuvre, easily dismantled to put into the car and makes going out a pleasure.

If you are in the UK you can find out more about the Quingo Range by visiting the website HERE
If you are outside the UK you can get more information on the following website HERE

Quingo Scooter Users - Accessible Attractions

Our sister blog Quingo Scooter Users is running a series of pieces on accessible attractions around the country that are perfect for a visit on your Quingo!
We think it is well worth a browse to find out what is available near you and possibly even further afield.
Read them HERE

Quingo UK distributor, Forever Active at the Mobility Roadshow 2016

Discover Quingo’s winning stability, agility and comfort formula at the home of British Racing.

This year’s Mobility Roadshow is going to bring something new, for the first time ever, you’ll be able to test-drive the very latest, most advanced 5 wheel Quingo Mobility Scooter range at Northampton’s renowned Silverstone Circuit. The complete range will be there, including the very latest Quingo Vitess 2 and the flagship Quingo Toura 2 and all latest accessories, including the brand new Q-Cam Rear View Camera and Display that does away with the blind spot left between wing mirrors making using the scooters much easier, especially for those who have stiff necks.

Experience for yourself why no other mobility scooter range offers more stability, more agility, more comfort when you visit us on our stand at the show.

The safety and well being of the owners of Quingo scooters are our prime concerns and, to this end, Quingo’s designers took an imaginative approach to designing the entire range, creating ingenious solutions to the flaws commonly found in more conventional scooters.

Being the only 5 wheel scooter range in the world Quingo's allow many manoeuvres to be undertaken safely that are simply not even possible on other scooters. Unique technologies such as Tri-wheel steering which combines unrivalled agility where space is at a premium with superlative stability while taking corners or negotiating inclines. Unsurpassed kerb handling like being able to mount or descend from kerbs at angles of up to 45 degrees and the revolutionary KerbMaster™ system eliminates the possibility of the anti-tip wheels beaching even on higher kerbs.

In order to enhance our products and bring a better experience to the owner of our scooters we are continually investing in research and development, utilizing advances in technology wherever we encounter them.

The Quingo designer's inventive approach to personal mobility issues is perhaps best seen in the award-winning, self-loading Quingo Flyte which, with its docking station, allows the user to load and unload a high performance portable 5 wheel scooter from the boot of most hatchbacks and SUVs without the need for any heavy lifting or dismantling and in under 60 seconds!

In total there are 6 models to choose from, including those we’ve mentioned plus additional take-part portables, long-range road-legal models and many with all weather canopy options. All will be available for you to try at the show.

Come and experience the Quingo advantage at Silverstone in Hall 3 on stand 83-84, 26th-28th May 2016, find out for yourself why Quingo is leading the way in safer 5 wheel mobility.

You can find out more visiting www.quingoscooters.com or by calling 0800 808 5388.

Looking for the safest Mobility Scooter?

Forever Active, Quingo UK distributor - Customer Comments

The UK distributor of Quingo scooters takes customer satisfaction very seriously. To this end they undertake multiple surveys throughout their customer's journey through Quingo ownership. Here are a few comments.

"I found all aspects of my dealings with Quingo excellent which is why we bought a second Vitess"
Barbara Davis, Gloucester

"They keep in touch with you and ask you how you are with your scooter"
Mrs M Sanderson Newcastle upon Tyne

" The demonstrator and advisor was very good and answered all questions from my son and myself and gave me a good and long driving test."
Mr Richard Hardwicke, Cranfield

"I rate the Quingo Toura, it has a much better range & I particularly like the heated grips."
Mark Stove, Hereford

"Really liked the comfort and style, felt very happy with the way things were explained to me and the way he explained how it worked."
Mrs S La Fay, Totnes

"I found the scooter easy to use, very easy, and nifty on turning in the shops."
Margaret Harris, Bristol

"Steve was confident, caring, compassionate, knowledgeable about the quingos, informative & respectful of my needs - A lovely guy. I will benefit from being able to load and unload remotely and retaining my independence. Thank you for your help."
Carol Moore, Saxmundham

"We got on very well and all my questions were answered fully and politely, nothing was too much trouble. I will recommend your service to all my friends and family. Thank you very much for your help and advice."
Mrs M R May, Ashford

Become a Quingo distributor for your country

 

We are always looking for new ways to bring the Quingo 5 wheel advantage to new customers. Anyone wishing to become a Quingo mobility scooters dealer for their country should visit the new AVC website
Quingo.com

Quingo UK distributor, Forever Active announce new regional engineers

As part of an ongoing strategy to offer improved response times and service levels Quingo's UK distributor introduced three new regional, Delivery / Trainer / Inspector / Engineers to the national team in February.

The new team members are Steve Lowther for the South West, Gary Mullarkey for the North West and David Hoogerwerf for the North East.

From the very positive feedback that has been received from happy clients it is safe to say all of them are making a huge impact in their respective regions.

Congratulations are due!

Quingo Scooter Users - Your guide to getting the most from your Quingo

Over on our sister blog Quingo Scooter Users we try to give you advice on how to get the most out of your Quingo Scooter, be it basic maintenance, accessories or even things you can do with you scooter!

With the Easter bank holiday coming up you may find the latest series about accessible attractions a handy guide to getting out and about and taking advantage of the freedom and independence your Quingo scooter can bring to your life.

Forever Active, Quingo UK distributor - 250th positive feedback!

AVC would like to congratulate our exclusive UK Quingo distributor on receiving it's 250th positive feedback from customers on independent review site feefo.

 

Forever Active consistenty achieve 99% Customer Service and 100% for Product Satisfaction! This reflects the care and attention to detail all the staff put in to looking after their customers. 

Well done and keep up the good work!

Forever Active, Quingo UK distributor - Customer feedback on Forever Active Advisor

It is always nice to get feedback on from our visits to customers.
We would like to thank Mr. Lees for his kind comments.

Dear Sirs
I had a demonstration of a new lightweight Quingo On Monday 7th March by Graham Lambert here at my home. The purpose of this letter is simply to sing the praises of Graham. He could not have been more helpful. In fact he was absolutely brilliant.
Please thank him for me.
Stuart Lees

Advanced Vehicle Concepts Ltd have a new website! You can check it out HERE

Forever Active, Quingo UK distributor - winners of the feefo Gold Trusted Merchant Award

Quingo's exlusive UK distributor Forever Active have won the prestigious Gold Trusted Merchant Award from feefo.

This is unique in that it is based on the experience of genuine customers who have purchased products, and all results are completely independent of the merchant. Well done indeed!

Quingo's Indian Distributor embraces the digital revolution

Five Wheels Pvt Ltd have been keeping themselves very busy of late. Having moved in to new premises they are now embracing the digital age with their new Facebook page yoou can find them and like their page here https://www.facebook.com/QuingoIndia/

New Premises for Growing Indian Quingo Distributor

Five Wheels Private Ltd have just moved in to their new offices in Bangalore, India. Their address is:
Plot No.311, Survey No. 197,Block GA 
NPR Complex, Hoody Village, K.R. Puram Hobli
Bangalore - 560048, Karnataka, India
Tel +91 740 606 2888  

The premises also include a workshop which is over twice the size of the office and which is located in the same building.
While all service and maintenance checks are carried out at the customer's location, in the unlikely event that a repair needs to be carried out and a fix cannot be carried out immediately, the vehicle is taken to the service shop and a temporary vehicle is provided while any repairs are carried out.

 

The Q-Cam Rear View Camera and Display System

A first for mobility scooters, the Q-Cam allows the scooter owner to enjoy vastly enhanced vision in all situations, no matter which way they are heading! They will be afforded full, unhindered vision, helping them to see obstacles that are behind them such as pedestrians, children & pets even when they could be hidden by the mirror’s blind spots. The rear, centre mounted camera, with its 120 degree field of vision, eliminates the crucial blind spot allowing them to see everything behind them. 

Do They Have a Stiff Neck? 

Many scooter owners can suffer from joint stiffness and pain in the neck and shoulders. This can make that vital second safety check of looking behind them difficult or even impossible. The Q-Cam allows them to see any hidden objects with ease and means they no longer need to turn their heads to the rear to see what is behind them, meaning they can avoid a pain in their neck! 

Better Vision, Even In Low Light 

It can be difficult seeing clearly in poor light. The Q-Cam offers enhanced vision in these conditions and allows the user to see things clearly revealing any unseen hazards potentially hidden in the shadows. The Q-Cam is available as an option on Quingo Vitess 1 & 2 and Quingo Toura 1 & 2.