12 May 2016
Quingo UK distributor, A letter from a happy customer
Dear Sirs
When I became the age of 79 I gave up driving, living on a good bus route & service, but, on reaching the age of 80, my walking was becoming more difficult, hip joint right side, gout in right foot, plus the bus service was cut, to go out required a taxi or lift from a friend. But one day I came across a leaflet on scooters, one being the 5 wheel Quingo. I made further enquiries, your representative called and I had a trial run and low and behold I decided to purchase one. The best I have ever done, freedom is back & reliability second to none. Good one Quingo 5 wheel mobility. A genuine benefit.
Yours Truly
John W Barber
06 May 2016
Great Feefoo feedback for Quingo's UK distributor
Mr Brett wrote on feefo about his Toura Scooter and his customer journey with Quingo.
I am very pleased with my Toura 2 overall. The service I expected and received was excellent, from first contact to today. The sales people were professional, truthful, and very knowledgeable of the product. The people backing the sales department, who take care of customers have been in touch checking how I feel about the Toura 2 after a few weeks of using on a daily basis. I am convinced that the staff in this company really do believe in customer care and the excellence of their products. I have a partial paralasys on my left side which causes me to find the steering a little heavier in some situations than I would like, as a result Quingo are sending out an engineer to see if he can improve this problem, which is peculiar to me, not a fault with the scooter! This is service which is outstanding, after all the problem is me not the company.
I have had my Toura 2 for a few weeks now and love it. The comfort, the engineering, the look, the speed, the range. All of these things have impressed me. I have done 25 miles on one return trip getting home with just over half of the battery strength left. that`s a lot better better than my Pride Executive has ever done! The comfort was achieved by various adjustments carried out with me sitting on the scooter during the delivery, which was on date and during the hours agreed. The high quality engineering became obvious during trial previous to purchase and even more so during daily use. The speed is maintained at maximum even going up on ramps to bridges over roads and railways, which an be quite steep. Going down these same ramps speed was automatically controlled at below 10 mph. The cost of my Toura 2 was roughly £1000 more than my last scooter`s RRP. This will easily be recovered by the extra length of it`s lifespan and peace of mind due to projected service quality of the company and its products. I am happy to recommend this company and it`s product to anyone looking for high quality equipment.
I am very pleased with my Toura 2 overall. The service I expected and received was excellent, from first contact to today. The sales people were professional, truthful, and very knowledgeable of the product. The people backing the sales department, who take care of customers have been in touch checking how I feel about the Toura 2 after a few weeks of using on a daily basis. I am convinced that the staff in this company really do believe in customer care and the excellence of their products. I have a partial paralasys on my left side which causes me to find the steering a little heavier in some situations than I would like, as a result Quingo are sending out an engineer to see if he can improve this problem, which is peculiar to me, not a fault with the scooter! This is service which is outstanding, after all the problem is me not the company.
I have had my Toura 2 for a few weeks now and love it. The comfort, the engineering, the look, the speed, the range. All of these things have impressed me. I have done 25 miles on one return trip getting home with just over half of the battery strength left. that`s a lot better better than my Pride Executive has ever done! The comfort was achieved by various adjustments carried out with me sitting on the scooter during the delivery, which was on date and during the hours agreed. The high quality engineering became obvious during trial previous to purchase and even more so during daily use. The speed is maintained at maximum even going up on ramps to bridges over roads and railways, which an be quite steep. Going down these same ramps speed was automatically controlled at below 10 mph. The cost of my Toura 2 was roughly £1000 more than my last scooter`s RRP. This will easily be recovered by the extra length of it`s lifespan and peace of mind due to projected service quality of the company and its products. I am happy to recommend this company and it`s product to anyone looking for high quality equipment.
26 April 2016
Customer satisfaction is key to Quingo's UK distributor
These are just a few of the kind comments Quingo's UK dealer have recently received both directly in response to their surveys and via the independent review site feefo.
Mr Barber says of his Quingo Classic - "I'm getting on very well with my scooter. It is wonderful and I am thrilled to bits! It has made a big difference to my life; for example last Saturday I was able to go to the countryside and then into Town and back. I was out fully two hours and it hardly used any charge!"
Mr Kirtley was out on his Quingo Classic - on behalf of her husband, Mrs Kirtley said "He's getting on well and really enjoying his freedom"
Mr Harris is enjoying his Quingo Toura Mk2 - "The scooter is very good. It gets me to where I want to go and back again"
Mr Stevens is enjoying his independence on his Quingo Classic - "The scooter is fine and I don't have to rely on other people to do my shopping now"
Feefo
A big thank you to Mrs. Thame for this glowing report on her Quingo Classic
Service rating : Altogether a very efficient service from my initial enquiry to delivery of the scooter. Sales team and salesman very polite and helpful. The test drive was invaluable. I would certainly recommend Quingo.
Product : A very good looking product. Good stability and a comfortable ride. The extra wheels in the front are a boon for uneven pavements, dropdown and standard kerbs keeping the vehicle stable and making the driver feel safe. Steering superb. Can turn in an extremely small circle. Very useful. Only driving in a village where pavements are narrow the Quingo’s 25″ width makes driving and parking easier.
Mr Hagger says about his Plus
Service rating : very helpful & polite.
Product : Quingo Plus very good comfy ride, I can guarantee it is the best buy I have ever done.
Mr Sutton writes about his Vitess
Service rating : Very well demonstrated and explained. Long test drive.
Would not hesitate to recommend this company, excellent service.
Product : Excellent range, very comfortable and manoeuvrability is superb.
Mrs Andrews clearly enjoys her Air 2
Service rating : The person who demonstrated the Quingo was very thorough , told me all I needed to know, to help me make my choice. It was delivered by two very nice people who’d made sure I was happy with everything
Product : Very easy to manoeuvre, easily dismantled to put into the car and makes going out a pleasure.
If you are in the UK you can find out more about the Quingo Range by visiting the website HERE
If you are outside the UK you can get more information on the following website HERE
Mr Barber says of his Quingo Classic - "I'm getting on very well with my scooter. It is wonderful and I am thrilled to bits! It has made a big difference to my life; for example last Saturday I was able to go to the countryside and then into Town and back. I was out fully two hours and it hardly used any charge!"
Mr Kirtley was out on his Quingo Classic - on behalf of her husband, Mrs Kirtley said "He's getting on well and really enjoying his freedom"
Mr Harris is enjoying his Quingo Toura Mk2 - "The scooter is very good. It gets me to where I want to go and back again"
Mr Stevens is enjoying his independence on his Quingo Classic - "The scooter is fine and I don't have to rely on other people to do my shopping now"
Feefo
A big thank you to Mrs. Thame for this glowing report on her Quingo Classic
Service rating : Altogether a very efficient service from my initial enquiry to delivery of the scooter. Sales team and salesman very polite and helpful. The test drive was invaluable. I would certainly recommend Quingo.
Product : A very good looking product. Good stability and a comfortable ride. The extra wheels in the front are a boon for uneven pavements, dropdown and standard kerbs keeping the vehicle stable and making the driver feel safe. Steering superb. Can turn in an extremely small circle. Very useful. Only driving in a village where pavements are narrow the Quingo’s 25″ width makes driving and parking easier.
Mr Hagger says about his Plus
Service rating : very helpful & polite.
Product : Quingo Plus very good comfy ride, I can guarantee it is the best buy I have ever done.
Mr Sutton writes about his Vitess
Service rating : Very well demonstrated and explained. Long test drive.
Would not hesitate to recommend this company, excellent service.
Product : Excellent range, very comfortable and manoeuvrability is superb.
Mrs Andrews clearly enjoys her Air 2
Service rating : The person who demonstrated the Quingo was very thorough , told me all I needed to know, to help me make my choice. It was delivered by two very nice people who’d made sure I was happy with everything
Product : Very easy to manoeuvre, easily dismantled to put into the car and makes going out a pleasure.
If you are in the UK you can find out more about the Quingo Range by visiting the website HERE
If you are outside the UK you can get more information on the following website HERE
21 April 2016
Quingo Scooter Users - Accessible Attractions
Our sister blog Quingo Scooter Users is running a series of pieces on accessible attractions around the country that are perfect for a visit on your Quingo!
We think it is well worth a browse to find out what is available near you and possibly even further afield.
Read them HERE
We think it is well worth a browse to find out what is available near you and possibly even further afield.
Read them HERE
11 April 2016
Quingo UK distributor, Forever Active at the Mobility Roadshow 2016
Discover Quingo’s winning stability, agility and comfort formula at the home of British Racing.
This year’s Mobility Roadshow is going to bring something new, for the first time ever, you’ll be able to test-drive the very latest, most advanced 5 wheel Quingo Mobility Scooter range at Northampton’s renowned Silverstone Circuit. The complete range will be there, including the very latest Quingo Vitess 2 and the flagship Quingo Toura 2 and all latest accessories, including the brand new Q-Cam Rear View Camera and Display that does away with the blind spot left between wing mirrors making using the scooters much easier, especially for those who have stiff necks.
Experience for yourself why no other mobility scooter range offers more stability, more agility, more comfort when you visit us on our stand at the show.
The safety and well being of the owners of Quingo scooters are our prime concerns and, to this end, Quingo’s designers took an imaginative approach to designing the entire range, creating ingenious solutions to the flaws commonly found in more conventional scooters.
Being the only 5 wheel scooter range in the world Quingo's allow many manoeuvres to be undertaken safely that are simply not even possible on other scooters. Unique technologies such as Tri-wheel steering which combines unrivalled agility where space is at a premium with superlative stability while taking corners or negotiating inclines. Unsurpassed kerb handling like being able to mount or descend from kerbs at angles of up to 45 degrees and the revolutionary KerbMaster™ system eliminates the possibility of the anti-tip wheels beaching even on higher kerbs.
In order to enhance our products and bring a better experience to the owner of our scooters we are continually investing in research and development, utilizing advances in technology wherever we encounter them.
The Quingo designer's inventive approach to personal mobility issues is perhaps best seen in the award-winning, self-loading Quingo Flyte which, with its docking station, allows the user to load and unload a high performance portable 5 wheel scooter from the boot of most hatchbacks and SUVs without the need for any heavy lifting or dismantling and in under 60 seconds!
In total there are 6 models to choose from, including those we’ve mentioned plus additional take-part portables, long-range road-legal models and many with all weather canopy options. All will be available for you to try at the show.
Come and experience the Quingo advantage at Silverstone in Hall 3 on stand 83-84, 26th-28th May 2016, find out for yourself why Quingo is leading the way in safer 5 wheel mobility.
You can find out more visiting www.quingoscooters.com or by calling 0800 808 5388.
07 April 2016
06 April 2016
Forever Active, Quingo UK distributor - Customer Comments
The UK distributor of Quingo scooters takes customer satisfaction very seriously. To this end they undertake multiple surveys throughout their customer's journey through Quingo ownership. Here are a few comments.
"I found all aspects of my dealings with Quingo excellent which is why we bought a second Vitess"
Barbara Davis, Gloucester
"They keep in touch with you and ask you how you are with your scooter"
Mrs M Sanderson Newcastle upon Tyne
" The demonstrator and advisor was very good and answered all questions from my son and myself and gave me a good and long driving test."
Mr Richard Hardwicke, Cranfield
"I rate the Quingo Toura, it has a much better range & I particularly like the heated grips."
Mark Stove, Hereford
"Really liked the comfort and style, felt very happy with the way things were explained to me and the way he explained how it worked."
Mrs S La Fay, Totnes
"I found the scooter easy to use, very easy, and nifty on turning in the shops."
Margaret Harris, Bristol
"Steve was confident, caring, compassionate, knowledgeable about the quingos, informative & respectful of my needs - A lovely guy. I will benefit from being able to load and unload remotely and retaining my independence. Thank you for your help."
Carol Moore, Saxmundham
"We got on very well and all my questions were answered fully and politely, nothing was too much trouble. I will recommend your service to all my friends and family. Thank you very much for your help and advice."
Mrs M R May, Ashford
"I found all aspects of my dealings with Quingo excellent which is why we bought a second Vitess"
Barbara Davis, Gloucester
"They keep in touch with you and ask you how you are with your scooter"
Mrs M Sanderson Newcastle upon Tyne
" The demonstrator and advisor was very good and answered all questions from my son and myself and gave me a good and long driving test."
Mr Richard Hardwicke, Cranfield
"I rate the Quingo Toura, it has a much better range & I particularly like the heated grips."
Mark Stove, Hereford
"Really liked the comfort and style, felt very happy with the way things were explained to me and the way he explained how it worked."
Mrs S La Fay, Totnes
"I found the scooter easy to use, very easy, and nifty on turning in the shops."
Margaret Harris, Bristol
"Steve was confident, caring, compassionate, knowledgeable about the quingos, informative & respectful of my needs - A lovely guy. I will benefit from being able to load and unload remotely and retaining my independence. Thank you for your help."
Carol Moore, Saxmundham
"We got on very well and all my questions were answered fully and politely, nothing was too much trouble. I will recommend your service to all my friends and family. Thank you very much for your help and advice."
Mrs M R May, Ashford
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